Meet Donna. She becomes impatient and critical when paired with an instructor and lately shows nervousness and anxiety when her new supervisor comes by to discuss even more procedural changes. Her performance in the newer inventory system is tentative and error-ridden. She has been observed following the “old way” of working that was changed a… Continue reading When Learners Don’t Want to Learn
Contact Katy Caselli today for a free training consultation to audit your Learning and Development results and receive helpful advice to make visible improvements in the effectiveness of your organization’s training! Telephone: 919 564 6855 (0830-5:00 Eastern Standard Time) email: KCaselli@BuildingGiants.com
New employees are in a particularly interesting position. They want to prove themselves, look confident, and share their expertise. But for new hires, often, the team and leader are busy. They may attend an orientation class, and then be left reading standard operating procedures with no one to show them around or answer their questions.… Continue reading The Needs of The Newly Hired
Building Giants Newsletter March 14, 2017 Picture this: A vendor calls someone in Human Resources and pitches their Time Management class: “It’s the next best thing to enhance productivity, returning rave reviews, a 300% return on investment for all kinds of companies, including your competitors!” In their opinion, we had better purchase this class before… Continue reading Have you Lost Faith in Training Vendors?
Building Giants Newsletter February 14th, 2017 Some workers in technical jobs have minimal basic skills in math and reading. Perhaps they quit school and got a low-paying job. They may be relying on experience to eventually get them into higher paying technical positions. This strategy may work for a while. But as the pressures and… Continue reading The Toughest Skills Gaps to Fix
Let’s say your business occasionally suffers a big loss. It could be caused by a rare problem with a very special customer, or an intermittent failure in the HVAC system. When things go wrong, it is a very bad day, disrupting productivity, or causing lost customers. Who in your organization is best at resolving these… Continue reading The Risk of Having Too Few Subject Matter Experts
Picture this, three employees from a team of 10 have returned from a one-day class on Lean Manufacturing. The class was engaging, with fun exercises mixed with lecture to explore process efficiency tools, especially process mapping and waste reduction. Since they have been out two days, the rest of the team has been stretched,… Continue reading Training Has Not Succeeded Until Behavior Has Changed