Learning Culture

When Learners Don’t Want to Learn

Meet Donna. She becomes impatient and critical when paired with an instructor and lately shows nervousness and anxiety when her new supervisor comes by to discuss even more procedural changes. Her performance in the newer inventory system is tentative and error-ridden. She has been observed following the “old way” of working that was changed a… Continue reading When Learners Don’t Want to Learn

effective training · Learning Culture

Training Has Not Succeeded Until Behavior Has Changed

  Picture this, three employees from a team of 10 have returned from a one-day class on Lean Manufacturing. The class was engaging, with fun exercises mixed with lecture to explore process efficiency tools, especially process mapping and waste reduction. Since they have been out two days, the rest of the team has been stretched,… Continue reading Training Has Not Succeeded Until Behavior Has Changed

Learning Culture · Newsletter

The Change Management Side of Training

“I Don’t Want to Learn This.” Participants may not say it to your face, but you can see it in their impatient posture, the sighs, slightly rolling eyes and surreptitious looks at their not quite out of sight smart phone.   Yet you are charged with effectively teaching them new skills and behavior, in time to… Continue reading The Change Management Side of Training

Learning Culture

Helping Leaders to be Accountable for Developing Employees

Once, years ago, as an entry level technical trainer in a huge manufacturing facility, the author’s manager suddenly came into the office and started a conversation with “We have to pick some development classes for you! What do you want? Time Management? Or Communication Skills?” The author curiously asked what was wrong, has something changed? The… Continue reading Helping Leaders to be Accountable for Developing Employees